The quality of our Homecare service depends entirely on the quality of the nurses and carers we place with clients. At Prestige Nursing + Care we have a simple rule when it comes to recruitment: if we wouldn't be happy for a particular nurse or Carer to look after us or a member of our family, then they are certainly not good enough for you. This is just one reason why we typically reject 4 out of every 5 applicants that try to join us because they don't meet our high standards. It's also the reason why we are so confident in offering our Service Guarantee for our services.
Each nurse or carer seeking to join Prestige Nursing + Care goes through at least 20 different checks that include a 60 minute face to face interview, an annual CRB check, 2 written references from previous employers, PIN checks for nurses, work permit verification, evidence of recent training, as well as various competency assessments for the role for which they are applying. Even when they successfully pass these they receive on-going supervision and we regularly ask for feedback from our clients. It is no wonder then that in 2011 98% of our clients were satisfied with the service they received from us.